1. Cancel your order: You can cancel your order as long as your order has not yet been shipped. If you have already paid and wish to change or cancel your order, you must contact us before the item is shipped. Once the packing and shipping process has begun, cancellations are no longer possible.

2. Returns related :You can take advantage of our unique 30-day free return service within 30 days of the package delivery date . The part of the shipping cost that has been spent is not covered in the refund.In addition, if the stainless steel strap is modified or the leather strap is creased, it cannot be resold, so we will deduct the cost of the strap from the refund. The delivery date of your package will depend on logistics information. Returns are only accepted for items purchased directly from the tandoriowatches.com website. Returned items must be received in new, unused, and resalable condition. The original packaging, protective covering, and product information must remainwithin the product and packaging. Shipping charges for returned items are non-refundable. Returns that are soiled, damaged, or altered will not be accepted and may be returned to the customer. If you return an item for an exchange, you must return theitem for a refund. Once this is done, you will need to make new purchasesof the requireditems. Returns received within 30 days of original receipt may be accepted at tandoriowatches.com’s discretion and areeligible for store credit only.

3. How do I return an item? Please email Customer Support at hi@tandoriowatches.com with your order number and a brief reason for your return. We will respond to your inquiry within 2 days. If your request is approved, please return the product to the address provided in the email. The recipient will inspect the returned package upon receipt. If the shipping inspection results are normal, we will refund your money within 2 business days.

4. Other notes :Please do not accidentally include non-tandoriowatches.com items in your return package. We are not responsible for shipping these items back to you. Refunds will be made to the originally selected payment method. Depending on your financial institution, it may take up to 14 days for your refund to be credited to your original payment method. If you have any questions about returns or this policy, please send an email to hi@tandoriowatches.com.