1. Order processing time: 1 – 2 days .Processing times will be extended during promotional periods.

2.Estimated delivery date: 3-20 days (depending on region). Based on business days.

3. Shipping address :Please enter an accurate and complete shipping address when placing your order. The package will be delivered to the address you entered. We are not responsible for delivery failures due to incorrect or incomplete address information provided. We cannot ship to security areas such as military bases.

4. Delivery conditions :Please note that notification emails will be sent to the email address you provided during the checkout process or the email address you used to register your account. If the email address you provide is invalid or no longer in use, we will not be responsible for any risks or losses that may arise from this situation. If you change your mind after placing your order, please refrain from rejecting the package outright.

To cancel your order, please contact us and explain the situation. We will then process your return according to the guidelines set forth in our Return/Refund Policy. We are not responsible for any risks associated with loss or damage to your package due to refusal. If your package was not delivered, or if your tracking information shows your package was delivered without you receiving it, please contact customer service at hi@tandoriowatches.com within 30 days of your order date. For all other order, product, and logistics inquiries, please contact customer service within 60 days of your order date. If there are any signs of damage to the package or its contents, or if any items are missing, please contact hi@tandoriowatches.com on the same day and provide photos or videos for reference. If you have any further questions or concerns, please feel free to contact us. We will do my best to help you.